Staff & Volunteers

From the first application to every hour served.

Volunteers apply online and your staff approve them. Positions, background checks, and the time sheets your staff enter all live on the same record as their giving, so a volunteer who also gives is one person, not two.

Serve

Everyone who serves, in one place. Applications, profiles, background checks, time sheets, and hours reports for volunteers and paid staff alike.

Applications come in online. Prospective volunteers fill out a public application with their interests and availability. Someone who already gives is matched to their existing record, and staff approve each application before anyone joins the roster.

One record

Her whole season of service, on one record. Linda’s application, her approval, her background check, and every time sheet your staff enter land on the same record as her giving.

ApplicationOnlineApprovalSarah MitchellBackground checkClearedTime sheet3.5 hrsTime sheet3 hrsTime sheet6 hrsEvent shiftBanquet setup
2
1
2S
LK
Linda Kessler#2087
VolunteerDonor

(319) 555-0177

Mobile · Prefers email

linda.kessler@example.org

Personal

OverviewActivityRelationshipsTime Sheets4AvailabilityDetails
YTD Hours
12.5
Status
Active
Recent Activity
  1. Signed up online for Setup and decor at the Spring Banquet
  2. 6 hrs · Baby boutique, two Saturdays · recorded by staff
  3. 3 hrs · Front desk · recorded by staff
  4. 3.5 hrs · Baby boutique · 12 mi · recorded by staff
  5. Criminal History · Cleared · renews Sep 14, 2028
  6. Sarah Mitchell approved the volunteer application
  7. Volunteer application received online
Capabilities

What Serve keeps track of. For volunteers and paid staff, on every plan, with staff scheduling on Plus and event shifts on Premium.

  • Online volunteer applications

    A public application collects contact details, interests, and availability. Staff review and approve each one, and an applicant who already gives is matched to their existing record.

  • Staff & volunteer profiles

    Skills, service types, involvement, notes, and service history in one profile, for volunteers and paid staff alike.

  • Positions

    Define positions like Front desk or Boutique helper, link them to appointment types, and keep the list of qualified team members.

  • Plus and up

    Staff scheduling & availability

    Schedule your team around their availability and each position’s coverage hours.

  • Background check tracking

    Type, status, date run, and renewal date from the provider you already use. A check past its renewal date shows as expired on the record.

  • Time sheets with mileage

    Staff record time sheets one at a time or in batches, with service, location, program, hours, rate per hour, and mileage.

  • Hours & service reports

    The Time Sheet Hours report shows total hours, unique volunteers, and hours by service for any date range. Group or chart any time sheet segment.

  • Premium

    Event volunteer shifts

    Volunteers sign up online for event shifts, and staff see who covers each one.

  • One person, one record

    A volunteer who also gives keeps one record. Their volunteer and donor views are a click apart, never two copies.

Give every volunteer a record worth keeping.

Serve is on every plan. Add staff scheduling on Plus and event volunteer shifts on Premium.