Support

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Whether you’re a customer or evaluating CoolFocus, we’ll get you to the right place.

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Get to the right place

Help for every stage. Customers, teams evaluating CoolFocus, and the people asking the security questions.

  • Customers

    Log in to CoolFocus to access in-app support and help resources.

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  • Evaluating

    Need answers about integrations, migrations, or onboarding? We’ll walk you through it.

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  • Security

    Questions from IT or leadership? We can share an overview and discuss requirements.

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  • “Having support people to talk to via Zoom, text messaging, or email is AMAZING! Your response time is usually within seconds or minutes of me reaching out with a question or concern.”
    Andrea · Hastings, MN
  • “You are the best support group I have worked with — and I am not young — I've worked with a LOT of them!”
    Lori · Ohio
  • “Thanks for all you guys do! You're always so helpful and quick to respond, and we appreciate y'all and the help you provide our centers.”
    Gretta · Cullman, AL

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