Support
We’re here to help
Whether you’re a customer or evaluating CoolFocus, we’ll get you to the right place.
Have an idea? Suggest a feature and vote on the roadmap.
Get to the right place
Help for every stage. Customers, teams evaluating CoolFocus, and the people asking the security questions.
Customers
Log in to CoolFocus to access in-app support and help resources.
Go to loginEvaluating
Need answers about integrations, migrations, or onboarding? We’ll walk you through it.
Sign UpSecurity
Questions from IT or leadership? We can share an overview and discuss requirements.
View security
-
“Having support people to talk to via Zoom, text messaging, or email is AMAZING! Your response time is usually within seconds or minutes of me reaching out with a question or concern.”
Andrea · Hastings, MN -
“You are the best support group I have worked with — and I am not young — I've worked with a LOT of them!”
Lori · Ohio -
“Thanks for all you guys do! You're always so helpful and quick to respond, and we appreciate y'all and the help you provide our centers.”
Gretta · Cullman, AL
Run the whole mission on one record.
Sign up in a few minutes. Our team is a message away by chat, phone, or email while you get set up.