For Love INC affiliates

From a neighbor’s call to a need met.

Requests, verifications, referrals to your partner churches and gap ministries, vouchers, and needs met, all on one record. Then the Love INC Quarterly Report runs itself.

Your affiliate

Churches, volunteers, donors, and National. Everything around the clearinghouse runs in the same system, on the same records.

Every partner church, on its own record. Partner status, the date they joined, the agreement, denomination, contacts, and every referral and gift, so you always know who you’re working with.

Church volunteers talking together outside
The church, together

One clearinghouse for every church in the county. When requests, referrals, and follow-up live in one place, more churches can help, and fewer neighbors fall through the cracks.

Security

Sensitive household information, kept that way. Neighbors tell you about rent, income, and family. CoolFocus gives you the controls to protect it.

  • User-group permissions

    Decide what each group of staff and volunteers can view, create, update, and delete.

  • Full audit trails

    A record trail, staff access log, security event log, and delete history.

  • IP-based login restrictions

    Limit sign-in to your office’s approved networks.

  • Required multi-factor authentication

    Turn on MFA for everyone in your organization.

  • Premium

    Record-level access controls

    Restrict specific records to the people who need them.

  • Encrypted at rest

    Your database is encrypted at rest with Azure SQL Transparent Data Encryption.

What our customers say

“You are the best support group I have worked with — and I am not young — I've worked with a LOT of them!”
Lori · CoolFocus customer · Ohio
Pricing

Love INC pricing, in public. Love INC Core starts at $83 a month, with unlimited users on every plan. Change plans as your affiliate grows.

  • Core

    $83 / month

    • Outreach: requests, verifications, referrals, vouchers, and needs met
    • Partner churches and gap ministries
    • Love INC Quarterly and Annual Reports
    • Donors, CoolPay giving, and volunteers
    Sign Up for Core
  • Plus

    Most popular

    $149 / month

    • Everything in Core
    • Two-way texting and the team Inbox
    • Online self-booking and automatic reminders
    • Map reporting and QuickBooks Online sync
    Sign Up for Plus
  • Premium

    $299 / month

    • Everything in Plus
    • Fundraising Events and ticketing
    • Record-level security
    • Website chat widget for the Inbox
    Sign Up for Premium
FAQ

Questions from Love INC directors. How the clearinghouse, churches, and reports work in CoolFocus.

  • Is the Love INC workflow built in?

    Yes. Requests, verifications, referrals, vouchers, needs met, service received, gap ministries, mentoring, programs, and classes are all part of the Outreach module. You set up your own lists, like request types and statuses, to match how your clearinghouse works.

  • How do we report to Love INC National?

    Run the Love INC Quarterly Report or Annual Report for the date range you need. They count your requests, needs met, volunteer hours, mentoring and class sessions, partner churches, and the adults and children served, and they print for your submission.

  • How do we keep track of our partner churches?

    Each church has its own record in Connect with its partner status, partner-since date, agreement, denomination, contacts, and history. Referrals can go to a church, a community organization, or a gap ministry.

  • How do we bring on volunteers and track their hours?

    Volunteers apply through a public online application, and your staff approve each one. Staff record time sheets one at a time or in batches, with mileage, track background checks and renewal dates, and run hours and service reports. Volunteers can also sign up online for event shifts.

  • What does Love INC pricing look like?

    Love INC Core is $83 a month, Plus is $149, and Premium is $299, with unlimited users on every plan. See the pricing page for everything each plan includes.

Spend your week on neighbors, not spreadsheets.

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