Introducing CoolFocus 5 — The Biggest Release in 25 Years

The next generation of CoolFocus is here. Built first for pregnancy centers and Christian ministries, CoolFocus 5 is a completely new experience on top of the data you already trust — not a reskin, but a genuine rebuild.

This is the most significant release in our 25-year history. A new front door, a shared data model across Give, Care, and Serve, and modern workflows that connect scheduling, communication, and giving into one platform.

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What's new — at a glance

• A new experience: redesigned dashboard, sidebar navigation, and pinned activities that keep the day's work in reach.
• Give, Care, and Serve together: one shared data model, so a person's giving, care, and service history live in one place.
• Grids and Smart Segments: filter live data on any grid and save it as a reusable segment.
• Reports, email, and document merge: move straight from a segment into communication.
• Rebuilt Scheduler and client workflows: from first booking to final follow-up.
• Inbox, calling, and control: conversations, texts, and calls tied to the right client.

Why it matters

• The experience is new; the data you already trust stays intact underneath it.
• One platform replaces a stack of disconnected tools.
• Everything is built first for the way ministry teams actually work.

Explore the rollout

CoolFocus 5 was revealed across Launch Week — scheduling and visits, segments and reporting, the unified Inbox, giving and volunteers, and more. This changelog will carry each new capability as it ships.